Waste Route Optimization Software Consultants

Route Optimization Consultants evaluates municipal solid waste collection systems, proposes scenarios to maximize efficiency, and implements with new routes and crew buy-in.

Our experience covers all types of routing: high density routing (waste collection, postal deliveries, snow plow routing, newspaper deliveries, meter reading), point-to-point routing (collections, deliveries and sales forces with less than 200 stops per route per day), and paired routing (para-transit, armored car and similar).

We take pride in our innovations in waste collections and routing. We recently pioneered the development of key performance indicators for waste collection operations. See our new training presentation, Key Performance Indicators in Waste Collections Routing, conducted for the Solid Waste Association of North America, June 23, 2021.

A 15 minute call to review your route efficiency before considering route optimization software.

Municipal solid waste managers may just want to know if they are efficient compared to their peers. They are not ready to re-route, buy route optimization software, or have a pending system change.

ROC can help in two ways:

Call us for a 15 minute discussion to assess how efficient you currently are. Have on hand: number of stops, routes per day, collection method, working hours.
Waste Collections KPI Audit – Hire ROC to assess your operation’s in reference to ROC’s waste collections key performance indicators.

Give us a call at (571) 316-0676.

Keys to Routing and Mobile Workforce Management Systems Implementation Success

Easily more than 50% of software projects never get used after the initial implementation. ROC’s refined methodology ensures project success by addressing the critical needs.

It's NOT About the Technology

Its about the PEOPLE! Focus on the business processes to improve before even considering buying software.

Garbage In, Garbage Out

Data quality is the 2nd reason for failure. Ensure your customer data, logs and other performance data is fairly accurate.

Stakeholder Participation

Absolutely critical! Involve upper management, unions, IT, and especially get the crews to be involved in every step.

Right Person for the Right Job

Many assign the route supervisors to manage the implementation. They may struggle with the advanced technology and need enough time to really learn it.

Don't Sweat the Little Stuff

Dealing with large customer databases with a few dubious records, it is better to note them for later versus trying to fix every little problem. Perfection kills progress.

Systems Integration

You need frequently updated data, which means you must integrate the systems with GIS, ERP, work orders, CRM, billing, etc. Plan for this well in advance.

Solid Waste System Decisions Rely on Accurate Route Planning

Solid waste system changes are tough.

Municipal solid waste managers traverse critique and criticism in driving through big changes, like automated collection or a new material stream for collection. Collection system changes have far reaching expenditures for trucks, carts, facilities, etc. The purchasing decisions can’t get it wrong. You must know how many trucks you will need.

ROC can help. See why large cities like Atlanta and Sacramento down to small townships work with ROC. Realize your vision for building the best collection system your city has ever had.

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Route Optimization Services

Collection System Strategy & Planning

Collection System KPI Audit
Automated Collection Audit
Facility Siting
Technology Assessment
System Feasibility Assessment
Public Education (with TESSA)

Route Development Services

Route Performance Audit
Development of Optimized Routes
Schedule or Service Day Evaluation
Cost Analysis
Route Implementation Planning

Route Optimization Software Services

Route Optimization Software Needs Assessment
Route Optimization Software Product Review
Route Optimization Software Implementation Assistance
System Integration

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Optimizing Waste Collection Routing Since 2000

SUCESSFUL PROJECTS

HOMES ROUTED

VEHICLES ROUTED

PROJECTED SAVINGS

Answers to Popular Questions

Do you sell vehicle route optimization software or mobile workforce management solutions?

We do not sell software. ROC is a boutique systems integrator and technology management firm that specializes in evaluating, procuring, developing and implementing route optimization and mobile workforce management software. We fill the void of organizations that want to develop or implement the technologies, but can only find assistance from the actual software vendors. Vendors are focused on selling their software and not solely focused on implementing the right solution for your needs.

Can you develop the routes for us or do we need to first buy software?

You do not need to buy software. ROC is able to lease the software on a limited term basis.

Can you help us buy routing software?

Yes, we have assisted small companies and large cities in all facets of the software purchase process: business process optimization, evaluation of vendors, RFP procurement management, data set-up, baseline performance assessment, schedule changes, route development, systems integration, performance monitoring and training.

How long does it take to develop the new routes?

A project can take anywhere from a couple of days to a year. ROC offers an Expedited Routing Service for those on a tight timeline, which shortens the timeline to weeks.

Do you represent any routing software vendors or get commissions?

We do not represent any vehicle routing software. Our founder, Kevin Callen, was the founder of a route optimization software company that was sold in 2020, but there he does not have any remaining ownership of that company.

“I love to route garbage trucks, ever since Nashville’s Curby recycling program in 2000. I enjoy the people. I get to help them…make it more fair and just do a better job.” – Kevin Callen